Donavera's Customer Satisfaction Policy is a set of rules and commitments with the aim of providing high quality service with a high sense of responsibility and commitment to our customers.
We make great efforts to achieve mutual benefits and build good relations with all parties.
Our main objectives in this approach are mainly to:
We aim to manufacture high quality products so that our customers can focus on increasing their sales numbers while we focus on quality and production.
We aim to be true partners for all of our clients, enabling them to trust us to help chart their growth plans.
We aim to be active contributors to customer development and help them design strategies that will help them bring in more sales and profits.
To achieve these goals, we work with a skilled team of experts who contribute to supporting our customers through the processes of ordering, tracking, product development, design and all other details and processes.